At check-in for your next appointment, our staff will set-up your new patient portal account and provide you with your permanent username and temporary password. To sign into the Fuji Synapse Patient Portal, please follow the instructions below.
1.) Visit https://patient.sjra.com.
2.) Under “Member Sign-In” in the top left corner, please enter your username and temporary password provided to you at check in.
3.) Upon initial sign in, you will be prompted to reset your password. Be sure to not share your username or password with anyone.
If you do not remember the credentials provided to you at check in for your last appointment, please contact our support team for assistance by calling (609) 284-9344 or email our support team at patientportal@sjra.com between the hours of 8:00 AM – 5:00 PM Monday through Friday.
If you would like to get access to the new Fuji Synapse Patient Portal before your next appointment, please follow these steps to request an account to be created:
1.) Visit https://patient.sjra.com.
2.) Under “Member Sign-In” in the top left corner, please select “New to the portal? Request an account.
3.) Fill out the access form and select “Request Access”
4.) Once your access has been approved, you will receive a confirmation email containing your username.
5.) Your password will be set to what was provided to us on the access form.
If you are having trouble requesting access, please contact our support team for assistance by calling (609) 284-9344 or email our support team at patientportal@sjra.com between the hours of 8:00 AM – 5:00 PM Monday through Friday.
To use our online self-scheduler tool, OpenDoctor, you must create a separate account from our patient portals. Please follow these steps to create your account:
1.) Visit https://sjra.opendr.com.
2.) Select the “Enroll” button in the top right corner.
3.) In the right-hand column, please fill out each field in its entirety and select “Continue” to proceed with account creation.
If your referring doctor has sent us an order for imaging, you do not have to sign up for an account to self-schedule with OpenDoctor. You will receive a text link to your mobile phone number on file to schedule your appointment once the order is received.
If you are having trouble accessing or creating an account with OpenDoctor, please email our support team at odradmin@sjra.com for assistance.
If you are having trouble locating exam results, please contact our support team for assistance by calling (609) 284-9344 or email our support team at patientportal@sjra.com between the hours of 8:00 AM – 5:00 PM Monday through Friday.
Your past and future imaging results are shared across all 16 of our office locations ensuring your care experience remains seamless.
To pick-up a copy of your image and/or report, please reach out to us at (888) 909-7572 and select option 2 to organize your pick-up. You must give at least 48 hours notice for our team to prepare physical copies of your image and/or report.
When arriving for pick-up, please make sure you bring a valid form of photo identification (ID). If you are picking up on behalf of another individual, a written note authorizing the pick-up must be provided.
All your past and future results are accessible in our new patient portal. Your past and future results are shared across all 16 of our office locations ensuring your experience remains seamless.
Your results will continue to be sent to the doctor who referred you for the imaging study. As you come in for your appointment, our staff will re-confirm this information with you to ensure all applicable parties receive your results.